Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Repair in Atlanta: What to Know First
Famco fireplace repair in Atlanta is work we do regularly, and most jobs are completed in a single visit. We’re an independent Famco service provider – not affiliated with the manufacturer, but deeply familiar with how their gas valves, pilots, and burners behave after a few Atlanta winters. The price is always written down before we touch anything, so you’ll know the number on the invoice matches the number we quoted at the door. If you own a Famco gas fireplace, insert, or log set and it’s acting up, call (678) 263-7908 and we’ll give you a straight answer about what’s wrong and what it costs to fix.
How Famco Products Fail – and How We Fix Them
- Famco gas log sets with a lazy yellow flame. We see this constantly in Atlanta homes with Famco vented log sets. The burner ports clog with dust and spider webs – spiders love the smell of gas, unfortunately – and the flame goes soft and orange instead of crisp and blue. We pull the burner, clear every port with compressed air, and reset the air shutter. Most of the time the set works like new.
- Pilot lights that won’t stay lit on Famco vent-free systems. The thermocouple on older Famco vent-free fireplaces is a known weak point. Atlanta’s humid summers accelerate corrosion on the thermocouple tip, and once it stops sending a strong enough millivolt signal, the pilot drops out. We replace it with a quality aftermarket thermocouple that meets or exceeds the original spec, and we test it through three full heat cycles before we leave.
- Famco fireplaces that light, then shut off after ten minutes. This is almost always a failing gas valve or a clogged burner venturi, not a sensor. The gas valve on Famco units is a workhorse, but when it’s going bad it tends to overheat and trip the thermal limit. We test the valve with a manometer to see what the pressure is actually doing, and if it’s out of range, we replace it. No guesswork, no throwing parts at the problem.
- Rust on Famco burner pans and grates. Famco burners are solid, but Atlanta’s humidity is brutal on the steel burner pan, especially in vented setups where outside air creeps in through the chimney. We wire-brush the rust, apply a high-heat rust inhibitor, and if the pan is too far gone, we source an OEM-spec replacement pan rather than telling you the whole fireplace is shot.
- Famco inserts with a smell that won’t go away. That first-burn smell of dust is normal. What’s not normal is a chemical odor that keeps coming back after the fireplace has run a few times. We often find that someone painted the firebox with standard paint, not high-heat paint, or that the log set was positioned wrong and the flame is licking the ceramic. We identify the source, strip and repaint with proper high-heat coating if needed, and reposition the logs to factory spec.
Styles & brands we work with





Our Famco Fireplace Repair Process
- 1
You call (678) 263-7908. A live person answers, 24/7. No voicemail loops, no callback forms. You describe what the Famco unit is doing.
- 2
We show up in the window we gave you. Background-checked, uniformed technician, ready to work. Before anything else, we give you the written price for the diagnostic. That’s the number, period.
- 3
We diagnose the Famco unit. Gas pressure check, pilot assembly inspection, burner condition, venting verification, and a check of the valve and thermocouple. We do the inspection before we touch a brush or a wrench.
- 4
We write the repair price down and hand it to you. You see the exact dollar figure before we pick up a single tool. If we need OEM Famco parts, we tell you the part number and the wait time. If a quality aftermarket part does the job just as well, we say so and show you the price difference.
- 5
We do the repair, then test it. We run the fireplace through multiple cycles, check all clearances, and verify the flame pattern and gas pressure are right.
- 6
You get a written guarantee on the repair. If it fails inside the guarantee period, we come back and fix it at no charge. That’s the 365-Day Done Right Promise.
See the difference
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After
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After
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AfterWhat Famco Fireplace Repair Costs in Atlanta
Here’s the honest range for Famco work in Atlanta. Every job is different, but this is what most homeowners can expect to see written on their estimate.
- Diagnostic visit: $89 – $129, waived if you proceed with the repair same day.
- Pilot assembly or thermocouple replacement: $180 – $320, depending on whether we’re replacing just the thermocouple or the whole pilot assembly.
- Burner cleaning and adjustment: $140 – $220, including full inspection and flame pattern correction.
- Gas valve replacement: $350 – $600, depending on the Famco model and whether OEM or aftermarket parts make more sense.
- Complete log set replacement: $250 – $550, depending on the size and style of the Famco set.
What moves the price? Parts availability. Some older Famco parts have lead times. We’ll always tell you the number before ordering, in writing. Call (678) 263-7908 for a free estimate on your specific Famco unit.
Why Atlanta Homeowners Call Ashby Chimney Atlanta for Famco Work
Most of our Famco repair customers in Atlanta have been burned before – a technician who never showed, a price that doubled at the door, or a repair that failed six weeks later. We run our shop on the Kingswell Way: say the price, show up in the window, leave it cleaner, put the guarantee in writing, and come back if it fails. Every job gets a written price before we start and a written guarantee when we finish. We use professional-grade parts from established chimney-trade brands, and when a Famco repair needs a liner or masonry component, we’ll bring in the right material from DuraFlex, HeatShield, or Gelco – not whatever happened to be in the van. Nathan Corliss built this business on the idea that Atlanta homeowners deserve a chimney company that owns its word, and we stand behind that on every Famco repair we do.
FAQs
We service the Famco gas log sets, vented and vent-free fireplaces, and inserts that are most common in Atlanta homes, including older models that the manufacturer no longer supports. If you have a Famco unit that’s been discontinued, call us with the model number and we’ll tell you what we can do. Our techs have seen enough Famco units over the years to know what parts interchange and what doesn’t.
That depends on when it was purchased and what’s failed. Most Famco components carry a limited warranty, but it typically doesn’t cover labor – and some older units are well past their coverage window. As an independent Famco service provider, we’re not authorized to process warranty claims directly, but we can tell you what’s covered before you spend any money on parts. Call (678) 263-7908 and we’ll walk through it.
Common parts like thermocouples, pilots, and burner components are usually available within a few days. Rare or discontinued Famco parts may take longer, and in some cases a quality aftermarket equivalent is the smarter move. We’ll always tell you the timeline in writing before we order anything, so you’re never wondering where your part is.
If the firebox and venting are sound, repair almost always makes more financial sense. A gas valve or pilot assembly is a few hundred bucks; a new fireplace is a few thousand. We’ll show you the repair estimate next to the replacement cost and let you make the call. If your Famco is old enough that parts are getting scarce and the firebox is rusting through, we’ll say so plainly. We don’t sell fireplaces, so our recommendation is honest either way.
Once a year, ideally before burning season. Atlanta’s humid summers can leave pilot assemblies corroded and burner ports clogged even if the fireplace sat unused. An annual service catches those issues early and keeps the unit running safely. Call (678) 263-7908 to schedule – estimates are free, and you’ll have the price in writing before any work starts.
Written by Nathan Corliss, Owner, Ashby Chimney Atlanta at Ashby Chimney Atlanta, serving Atlanta and nearby areas.